Number limits, caps & cost

How many numbers you can rent, the caps that keep calling costs predictable, and how call credits are charged.

Last updated July 14, 2026

Praxivara Phone comes with built-in limits and caps so your calling stays predictable. This page explains how many numbers you can rent, how usage is capped, and how calls are billed.

How many numbers you can rent

You can rent multiple phone numbers, up to a maximum per workspace. Each rented number is a paid add-on with a recurring charge. If you need more numbers, you can rent more up to the limit; if you need fewer, release the ones you no longer use.

WhatDetail
Numbers per workspaceUp to 5
Number rentalRecurring add-on charge per number
Inbound & outbound callsBilled from your credits by call length

Caps keep costs in check

Calls draw on your credits, so caps protect you from surprise spend during an unusually busy period. When a cap is reached, further calling pauses until the limit resets or you adjust it. This means a spike in inbound calls or a long outbound call can't quietly run up a large bill.

Tip. If you expect a high-volume day, review your caps in advance so legitimate calls aren't paused when you need them most.

How calls are charged

Phone usage is billed from your account credits:

  • Renting a number is a recurring add-on cost, shown before you confirm.
  • Calls are charged based on how long they last, for both inbound and outbound.

You can track everything on the Usage page, and if you run low, you can top up with a credit pack.

Note. Number limits and add-on pricing can vary by plan. Check your current plan for the exact allowances.

Common questions

What happens when a cap is reached?

Calling pauses until the cap resets or you raise it, so you never exceed the limit you set.

Do I still pay for a number if I don't use it?

Yes. The rental is a recurring add-on charge that applies whether or not the number takes calls, so release numbers you no longer need.

What if I run out of credits mid-call?

Keep an eye on your balance and top up with a credit pack. Running low can interrupt calling, so it's worth setting aside a buffer.

Next steps

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