Seats, roles & team billing
How seats and member roles decide who can join your workspace and what they can do — plus how one shared subscription covers the whole team.
Last updated July 14, 2026
A workspace brings your whole team into one place, and three things keep it organized: seats decide how many people can be members, roles decide what each person is allowed to do, and a single shared subscription pays for it all. This article covers how each one works and how they fit together.
Seats
Every active member takes one seat. Your plan comes with a set number of seats, and you can add more as your team grows. When all your seats are in use, add seats before sending your next invite.
Freeing a seat makes it available again right away — whether you remove a member or someone leaves on their own. Seats are billed for the whole workspace as part of your subscription, so seat charges are shared rather than paid by each person individually.
Member roles
Roles keep control in the right hands. Sensitive actions — like managing the subscription or connecting new apps — sit with members who manage the workspace, while everyone else can focus on using the assistant and agents.
| Capability | Member | Workspace manager |
|---|---|---|
| Use the assistant, voice, and phone calls | Yes | Yes |
| Build and run agents | Yes | Yes |
| Use connected integrations | Yes | Yes |
| Connect or remove integrations | No | Yes |
| Invite, remove, and re-role members | No | Yes |
| Manage the plan, credits, and add-ons | No | Yes |
Changing someone's role
If you manage the workspace, you can change a member's role at any time from workspace settings. Upgrade someone when they need to handle billing or integrations, or narrow their access if their responsibilities change.
How the workspace is billed
Billing is handled per workspace, not per person. One subscription covers everyone, so you get a single invoice for the whole team instead of chasing individual charges. That subscription pays for:
- Your plan — the base subscription for the workspace.
- Seats — one per active member; add more as your team grows.
- Credits — the shared balance the assistant and agents draw from as they work. Top up with credit packs whenever you need more.
- Storage — your workspace's file allowance, with add-ons if you need extra room.
- Add-ons — extras like Praxivara Phone numbers, Praxivara Mail, and additional workspaces.
Credits are shared across the workspace, so everyone's assistant and agents draw from the same balance. The Usage page shows where they're going.
Who can manage billing
Managing the subscription, payment method, and add-ons is reserved for members who manage the workspace. Everyday members can use the assistant and agents fully without ever touching billing.
Adding seats
When you need room for more people, add seats first, then invite them.
Head to your workspace's billing settings, where seats and add-ons live.
Increase your seat count. New seats are prorated, so you only pay for the remainder of the current billing period.
With seats available, send invites and assign each person a role.
Invoices and taxes
Any applicable tax is calculated automatically from your billing address and shown on each invoice. From your workspace's billing settings you can view and download past invoices, update your payment method and billing address, and keep an eye on usage.
Frequently asked questions
Does removing a member free up a seat? Yes. When you remove a member or they leave, their seat becomes available for someone new right away.
Can a person be in more than one workspace? Yes. Someone can belong to several workspaces and hold a different role in each. Each membership uses a seat in that specific workspace.