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Add-ons and storage

Grow seats, phone numbers, mail inboxes, or workspaces without jumping to a higher plan tier, and see how storage is charged.

Last updated October 16, 2026

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Add-ons let you grow one dimension of your plan without jumping to a higher tier. If you need another seat or an extra phone number but everything else is fine, an add-on is the right tool — you extend just the capacity you're short on and leave the rest of your plan untouched.

Available add-ons

Each add-on extends a different part of your workspace's capacity:

Add-onWhat it gives you
PhoneRent additional Praxivara Phone numbers for inbound and outbound AI calls.
MailAdditional Praxivara Mail inboxes, each at its own [email protected] address.
SeatsInvite more people into your workspace and team.
WorkspacesRun more separate workspaces under one account.

How add-ons are billed

Add-ons are recurring and renew alongside your subscription. They're prorated: when you add one mid-cycle, you're charged only for the days remaining in the period, and when you remove one, the change takes effect at your next renewal. Any applicable tax is calculated and shown before you confirm.

Add-ons extend capacity, not credits. Phone and mail activity still draws on your credit balance for the AI work involved. Add-ons give you more room to work; credit packs pay for the work itself.

Adding or removing an add-on

Open Billing

Find the add-ons section in your billing settings.

Adjust the quantity

Increase or decrease seats, workspaces, phone numbers, or mail inboxes.

Confirm

Praxivara shows the prorated amount and applies tax automatically before you confirm the change.

Storage

Praxivara keeps the files you and your agents work with in secure storage tied to your workspace. Storage isn't an add-on or part of any plan: it's pay as you go, charged daily in credits based on how much you store. Your Usage page shows the exact amount. There's no limit.

What counts toward storage

  • Files you upload to the assistant or to an agent's knowledge.
  • Documents and images the assistant generates for you.
  • Recordings from voice and phone calls.
  • Files agents produce and save to Deliveries.

Checking your usage

How much you're storing and what storage has cost this cycle appear on the Usage page. That's the place to see what's taking up space.

Storing more

There's nothing to buy or set up. New files keep saving, and each GB is charged in credits, a little each day, until you delete it. A new file is only refused if your account is out of credits.

Storage comes out of the same credit balance as the AI work, so keeping enough credits on hand keeps new files saving.

Freeing up space

Deleting large uploads, old recordings, or unused agent knowledge is the quickest way to bring usage down and lower the charge. You can review and delete files in Drive.

Watch call recordings on phone-heavy workspaces. Recordings can accumulate fast when you make and take a lot of calls — review them periodically and keep only the ones you need.

Next steps

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