Credits

Praxivara runs on credits — a single balance that covers everything your assistant and agents do. Instead of tracking a dozen separate limits, you have one pool that pays for assistant chats, agent runs, image and document generation, deep research, voice calls, and more. Bigger jobs cost more than small ones, and you can always see exactly where your credits are going.

How credits are spent

Whenever the assistant or one of your agents does work, it draws from your balance based on the size of the job. A quick question uses very little; a deep research session that reads dozens of pages, or an agent running a long multi-step task, uses more. The main things that consume credits are:

• Assistant chats — scaled to the length and complexity of the work.
• Agents — each run spends credits for the thinking it does and the tools it uses.
• Images and documents — generating visuals and designing PDFs.
• Research and web work — search, scraping, crawling, and extraction.
• Voice and phone — live calls are billed per minute in credits.

Lightweight questions barely touch your balance, while heavy research or long agent runs use more. Because the cost tracks the actual work, there are no surprises — the Usage page breaks every category down for you.

Where your credits come from

Your plan includes a monthly credit allowance that refreshes at the start of each billing period. If you need more before your next refresh, you can buy credit packs — one-time top-ups that never expire while your subscription is active. Pack credits stack on top of your monthly allowance and carry over from period to period rather than resetting at renewal.

Buying a credit pack

If you run through your monthly credits early, or you have a big week coming up, a credit pack adds more without changing your plan. It's a one-time purchase that lands in your balance right away.

A credit pack is a one-time charge, not a recurring one — buying a pack doesn't change your plan or move your renewal date.

Credit packs vs. upgrading your plan

Reach for a credit pack when you need a one-off boost for a busy stretch. If you find yourself topping up every month, upgrading to a higher plan usually gives you more monthly credits at a better rate, so it's worth right-sizing your plan rather than buying pack after pack.

Keeping an eye on your balance

The Usage page shows your current balance, how much you've spent, and what's been consuming the most credits. Credits are shared across your whole workspace, so teammates draw from the same balance — the Usage page is the place to see where it's all going and to spot a shortfall before it arrives.

What happens when you run out

If your balance reaches zero, work pauses until your credits refresh or you top up — but nothing is lost. Specifically:

• The assistant pauses new work and lets you know your balance is empty.
• Scheduled and triggered agent runs stop, and may appear under Errors.
• Anything already delivered stays exactly where it is — you don't lose past work, and existing data stays put.

To get going again, check the Usage page to confirm what's been consuming credits, then either buy a credit pack for an immediate top-up or move up to a plan with a larger monthly allowance.

Avoiding a shortfall

A few habits keep you from running dry unexpectedly:

• Watch the Usage page. It shows trends so you can see a shortfall coming.
• Pause noisy agents. An agent that retries a failing step can quietly drain credits — fix or pause it.
• Right-size your plan. If most months end in a pack purchase, the next plan up is usually the better value.

Next steps