Praxivara Phone

Give your AI assistant its own phone number to rent, answer inbound calls, place outbound calls, and keep costs predictable with caps.

Last updated July 15, 2026

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Praxivara Phone gives your assistant a real phone number of its own. Once you rent a number, your AI can answer incoming calls like a receptionist and place outgoing calls on your behalf, holding a natural back-and-forth conversation with whoever is on the line.

This is different from the Voice channel, where you call in, enter a PIN, and talk to your assistant directly. With Praxivara Phone, the number belongs to your assistant, and other people call it or get called by it.

Note. Praxivara Phone is a paid add-on. Renting numbers and the calls you make and receive draw on your plan's credits.

What you can do

Answer inbound calls. Callers reach your assistant, which greets them, answers questions, and handles simple requests in real time.
Place outbound calls. Ask your assistant to call someone, and it dials out and speaks on your behalf.
Keep control. Every number has usage caps and cost controls so calls stay within the limits you set.

How it works

Rent a number

Choose a phone number from the available inventory and add it to your workspace.

Set up how calls are handled

Decide what your assistant should say and do when a call comes in, and give it the context it needs.

Start taking and making calls

Inbound callers reach your assistant instantly, and you can trigger outbound calls whenever you need one.

Who it's for

Praxivara Phone is a good fit if you want a line that answers callers when you're busy, a number for outbound reminders and follow-ups, or a dedicated phone presence for a small business without hiring extra staff.

Renting a number

Before your assistant can answer or place calls, you need to rent a phone number. Renting a number adds a real, dedicated line to your workspace that your assistant uses for both inbound and outbound calls.

Open Praxivara Phone

Go to the Praxivara Phone section of the platform and choose to add a new number.

Pick from available numbers

Browse the available inventory and select a number you like. When you confirm, the number is reserved for your workspace.

Confirm the add-on

Renting a number is a paid add-on. You'll see the cost before you confirm, and it's added to your subscription.

Tip. Give your assistant clear context about your business right after you rent a number, so its very first calls sound informed and on-brand.

Set up your number

Once the number is active, tell your assistant how you want calls handled: how it should greet callers, what it can help with, and when it should take a message or wrap up. The more context you provide, the more natural and useful each call becomes.

Managing your numbers

You can rent more than one number, up to the limit on your plan. Each number lives in your workspace, and you can review its settings and usage at any time. If you no longer need a number, you can release it to stop the recurring add-on charge.

Heads up. Releasing a number is permanent. Once it's released it goes back to the pool and may not be available to rent again, so keep it if there's any chance you'll need that exact number later.

Inbound AI calls

Inbound calls are the calls people make to your rented number. Instead of ringing through to you, they're answered by your assistant, which greets the caller and holds a real, spoken conversation, answering questions and helping with requests in the moment.

What a caller experiences

When someone dials your number, your assistant picks up, introduces itself, and asks how it can help. It understands what the caller says, responds by voice, and keeps the conversation going naturally until the call is done.

Answering common questions about your business or service.
Taking down details and messages for you.
Helping the caller with tasks your assistant is set up to handle.

Set up inbound handling

Write a greeting

Decide how your assistant should introduce itself and set the tone for the call.

Give it context

Tell your assistant about your business, your hours, and the kinds of questions callers ask, so its answers are accurate.

Decide what happens next

Choose whether it should take a message, follow up with you, or wrap the call up on its own.

Note. For a more advanced phone experience with menus and keypad options, you can build a dedicated phone or IVR agent in Agents.

After the call

You stay in the loop. Your assistant can pass along what happened on a call, note any messages, and follow up with you so nothing slips through the cracks.

Outbound AI calls

Outbound calls are calls your assistant makes from your rented number. You ask it to call someone, and it dials out, has the conversation by voice, and comes back to you with the outcome.

What you can use it for

Reminders and follow-ups. Have your assistant confirm an appointment or check in with a contact.
Quick errands. Ask it to call and gather information, like hours or availability.
Notifications. Let it deliver a short, spoken message to someone on your behalf.

How to start an outbound call

Tell your assistant who to call

Give it the number or contact and what you want the call to accomplish.

Give it a goal

Explain the purpose of the call and any details it should mention or ask about.

Let it place the call

Your assistant dials out from your number, speaks with the person, and works toward the goal you set.

Get the results

When the call ends, your assistant reports back what was said and any next steps.

Call responsibly. Make sure the people you call are expecting to hear from you, and follow the calling and consent rules that apply where you and the recipient are located. Don't use outbound calling for spam or unsolicited outreach.

Number limits, caps & cost

Praxivara Phone comes with built-in limits and caps so your calling stays predictable. This section explains how many numbers you can rent, how usage is capped, and how calls are billed.

How many numbers you can rent

You can rent multiple phone numbers, up to a maximum per workspace. Each rented number is a paid add-on with a recurring charge. If you need more numbers, you can rent more up to the limit; if you need fewer, release the ones you no longer use.

What	Detail
Numbers per workspace	Up to 5
Number rental	Recurring add-on charge per number
Inbound & outbound calls	Billed from your credits by call length

Caps keep costs in check

Calls draw on your credits, so caps protect you from surprise spend during an unusually busy period. When a cap is reached, further calling pauses until the limit resets or you adjust it. This means a spike in inbound calls or a long outbound call can't quietly run up a large bill.

Tip. If you expect a high-volume day, review your caps in advance so legitimate calls aren't paused when you need them most.

How calls are charged

Phone usage is billed from your account credits:

Renting a number is a recurring add-on cost, shown before you confirm.
Calls are charged based on how long they last, for both inbound and outbound.

You can track everything on the Usage page, and if you run low, you can top up with a credit pack.

Note. Number limits and add-on pricing can vary by plan. Check your current plan for the exact allowances.

Common questions

What happens when a cap is reached?

Calling pauses until the cap resets or you raise it, so you never exceed the limit you set.

Do I still pay for a number if I don't use it?

Yes. The rental is a recurring add-on charge that applies whether or not the number takes calls, so release numbers you no longer need.

What if I run out of credits mid-call?

Keep an eye on your balance and top up with a credit pack. Running low can interrupt calling, so it's worth setting aside a buffer.

Next steps

The Usage page

Track your credit balance and see how call and add-on usage draws down over time.

Praxivara Mail

Give your assistant a real, working inbox at praxivaramail.com so it can send and receive email.

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