An integration disconnected — how to reconnect
If a connected tool stops working, reconnecting it takes a few seconds and gets your assistant and agents back on track.
Last updated July 14, 2026
Praxivara connects to your tools using secure access tokens that occasionally expire — after a password change, a revoked permission, or a routine security refresh. When that happens the integration shows as disconnected, and anything that relies on it pauses until you reconnect.
Reconnecting is fast, and you keep all of your existing agents, skills, and settings.
Signs an integration disconnected
- The assistant says it can't reach a tool it used before.
- An agent run lands in Errors citing a connection or authentication problem.
- The integration shows a disconnected status on your Integrations page.
- You get a notification prompting you to reconnect.
How to reconnect
Find the tool that needs attention — it'll be flagged with a disconnected status.
You'll be taken to the service's own sign-in screen to re-approve access. Praxivara never sees your password.
Approve the access it requests. Keeping the full set ensures every tool and agent that depends on it keeps working.
The status returns to connected, and your assistant and agents can use it right away.
Why integrations disconnect
- You changed the password on the connected account.
- Access was revoked in the service's security settings.
- Access naturally expired and needs to be renewed.
- The account's admin changed permissions for connected apps.
If reconnecting doesn't stick
If an integration disconnects again soon after, check that the underlying account still has permission to connect third-party apps — some workplace accounts restrict this at the admin level. For CRMs and finance tools, confirm your user still has access to the data the agent needs. If it keeps happening, reach out to support with the integration name and roughly when it started.