Integrations overview & the catalog

Integrations connect Praxivara to the tools you already use, so the assistant and your agents can read, create, and update things in those apps on your behalf. Connect an app once and it becomes available everywhere in Praxivara. Every available app lives in the integrations catalog, each connects in a click, and there's nothing to install and no code to write.

What's in the catalog

The catalog groups integrations by what they help you do:

• Productivity & communication — Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Contacts, Tasks, Meet), Microsoft Outlook (Mail and Calendar), Slack, Zoom, Cisco Webex, Apple Calendar, Todoist, and Dropbox.
• Sales & CRM — Salesforce, HubSpot, and Zoho CRM.
• Finance & payments — Stripe, QuickBooks, Wave, Zoho Books, and GoCardless.
• Commerce & developer — Shopify, GitHub, and Twilio.
• Web & data — Firecrawl, IPinfo, and around 100 research web scrapers for sites like Amazon, Zillow, LinkedIn, Booking, Instagram, Yahoo Finance, and Google Maps.

You don't need to connect everything up front. Start with the one or two tools you use most, then add more as you find new uses.

How connecting works

Most integrations connect through a secure sign-in with the app's own provider, so you never share your password with Praxivara. Once connected, the assistant and your agents can use that app immediately — there's no extra setup step in between.

Some apps unlock dozens of individual actions. Google Workspace, for example, covers everything from sending an email to scheduling a meeting or updating a spreadsheet. You don't have to pick actions manually; Praxivara chooses the right one for what you ask.

Where connected apps show up

A connected app powers two places at once:

• The assistant uses it in chat, in voice mode, and on any connected channel — such as SMS, WhatsApp, or a phone call — to take real action for you.
• Your agents can be given specific integrations as tools, so an automated worker can act in those apps on a schedule or in response to a trigger.

Using integrations in chat

The whole point of connecting an app is that Praxivara can act in it for you. Once something is connected, you don't select actions or configure anything — you just ask in plain language and the assistant chooses the right integration and action. For example:

• "Email the Q3 recap to the leadership list and cc Priya."
• "Find a 30-minute slot next week and send Sam a calendar invite."
• "Create a deal in HubSpot for Acme and log our call notes."
• "Pull this month's paid invoices from Stripe and summarize them."
• "Check Amazon for the current price of these three products."

Results come back as rich cards where it helps — a draft email, a calendar event, a table of records — so you can review before anything important goes out.

Giving integrations to agents

When you build an agent, you can give it specific integrations as Tools. The agent can then act in those apps automatically — on a schedule or in response to a trigger such as an incoming email or a webhook. For example, an agent might watch for new leads, enrich them with web research, add them to your CRM, and post a summary to Slack, all without you lifting a finger. Its results land in Deliveries, its run history in Activity, and any problems in Errors.

Actions are chosen for you

Each connected app may expose many possible actions, but you never have to browse or wire them up. Praxivara matches your request to the correct action, fills in the details, and runs it. If a request is ambiguous or a record can't be found, it asks rather than guesses.

If something isn't working

If the assistant says it can't take an action, the app may not be connected, or it may need reconnecting. Check the app's status in the Integrations tab and reconnect if needed. If you don't see the app you need in the catalog, you can request a new integration and we'll take a look.

Next steps